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Citizen Charter

 

CITIZEN’S CHARTER

OF

DIRECTORATE  OF GURDWARA ELECTIONS

GOVT. NCT OF DELHI


DIRECTORATE  OF GURDWARA ELECTIONS,

F-BLOCK, VIKAS BHAWAN, I.P.ESTATE, I.T.O,

NEW DELHI- 110002

1. What is the vision of Directorate of Gurdwara Elections

To conduct General  elections of Delhi Sikh Gurdwara Management Committee in a free and fair manner  so that faith of the people in the democratic process is strengthened.

2. What is the Mission of Directorate of Gurdwara Elections?

Directorate  of Gurdwara Elections, Govt. of N.C.T of Delhi was established in  the  year 1974 by an Act of Parliament called the Delhi Sikh Gurdwara Act, 1971and rules made there under mainly to conduct the election of 46 membersfrom the general public and 9 members by way of Co-option to the Delhi  Sikh  Gurdwara Management Committee for a period of 4 years for which  electoral  rolls are prepared and revised from time to time. The  superintendence, direction and control of the preparation of the  electoral rolls for, and the conduct of General  elections of Delhi Sikh  Gurdwara Management Committee.

3. Who are its clients?

Our clients are :-

  . All the registered religious parties  recognised by this Directorate.
  . All the Sikh Citizens eligible to  contest the General Elections of DSGMC.
  . All the Sikh Citizens eligible to vote  in the Elections of DSGMC.

4. What type of services is being provided?

All forms  are supplied free of cost to intending candidates at the time of elections. All information is supplied /publicized through media  regarding every activity concerning elections.  Sale of electoral roll to religious parties, candidates and general public is  made after publication of the list  of contesting candidates i.e. after the hour of withdrawal. All complaints of  candidates and parties are attended  to promptly and remedial action taken without any loss of time. Paid advertisements are frequently given in the Dailies to apprise the public and the candidates of the activities  and progress of election and various procedures regarding appointment of polling and counting agents etc, as also do’s and don’ts. Further the  services under the Right to Information  Act, 2005, is also being provided to the citizens.

5. What are the commitments towards citizens?

As it is neither a service department  nor a public utility department. There is no day to day  interaction with the citizens. During  the election period  there is day to day interaction with the aspiring  candidates and the general public  for supply of forms, electoral rolls and obtaining  any relevant information which is done the same day. During the  elections process a model code of  conduct is imposed to regulate elections and ensure that they are held in free  and fair manner.

6. What is the time schedule for redressal of grievances?

Any complaint received during the election period is disposed off promptly preferably the same day by the  concerned officer of the Directorate and remedial action taken. However, any dispute arising during the election period  can only be challenged by filing an election petition  within the prescribed after the declaration of the result  and elections, once started, cannot be  stopped.

7. Is there any mechanism available for redressal  of public grievances? 

       
    1. As at No. 6 above.
    2.  
    3. The applications received under the RTI Act, 2005 are  disposed off within  the time frame fixed under the respective Acts i.e.30 days from the receipt of application. In case of  non-compliance, Director, Gurdwara Elections, may be contacted for the redressal  of grievances under this Act.
    4.  

8. Is  there any scheme for citizen’s participation?

The Directorate functions under the provisions of the Delhi Sikh  Gurdwaras Act  and the relevant Rules made  thereunder. The Citizens participate only during the electoral process within  the ambit of Electoral Laws.


Directory  of Officers in Directorate of Gurdwara Elections

                 

S.No

Designation

Office  Phone No.

E-mail address

 

1

Director, Gurdwara Elections

23378681

dge.2011@gmail.com

2

Election Officer, Gurdwara Elections

23370713

dge.2011@gmail.com

3

Assistant Accounts Officer

23379899

dge.2011@gmail.com

4.

Section Officer

23370225

dge.2011@gmail.com

 

For  further details please visit our website at
  http://www.gurudwara.delhigovt.nic.in

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Last Updated : 04 Jun,2018