Aruna Asaf Ali Government Hospital
Ambulance ENT Doctor Blood Donation Facilities Facilities Patient In Hospital

INTRODUCTION

     
  1. Aruna  Asaf Ali Govt. Hospital is a 100 bedded-multi speciality hospital situated at  5, Rajpur Road, Delhi-54 in the Central District of Delhi and is very easily  accessible from Tis-Hazari Metro Station and ISBT ( Kashmere Gate) and Old  Delhi railway station.
  2.  
  3. Poor  House is a part of Aruna Asaf Ali Govt. Hospital functioning at Sewa Kutir,  Kingsway Camp, Delhi. This ia a 60 bedded Hospital for the inmates of home for  male beggars and destitutes ( HMBD), Deptt. Of Social Welfare, GNCTD.
  4.  
  5. A  Mortuary Department under the jurisdiction of AAAG Hospital is functioning at  Subzi Mandi, where Post-Mortem is done pertaining to area jurisdiction as per  the Law. This is the oldest Mortuary in our country and was built during the  British rule and the records of that time are still archived. This is best  Mortuary facility in Delhi and NCR region.
  6.  
  7. OBJECTIVE:     Is to provide on  time efficient and effective Health Care Services. We constantly endeavour to  provide BETTER MEDICAL CARE to our beneficiaries. Standards of services may be  influenced by workload & availability of resources at that particular time.  Yet it is intended that all users receive courteous & prompt attention to  the best of our abilities.
  8.  
  9. SERVICES PROVIDED:    The  hospital is providing secondary level medical care and the services provided in  the hospital are as under:
  10.  
  11. AIM : We constantly endeavor to provide BETTER MEDICAL CARE to our  beneficiaries. Standards of services may be influenced by workload &  availability of resources at the particular time. Yet it is intended that  all users receive courteous & prompt attention to the best of our  abilities.  

  A.  OUT PATIENT DEPARTMENT:

                                                                                                                                                                                                                                                                   

      Speciality

Day

Room     No.

Name     of In-Charge

Gynaecology

Daily

09,19

Dr. Anuradha Khanna

Paediatrics

-do-

05

Dr. Ritu Chopra

Medicine

-do-

11,14,16

Dr. V.S. Rawat

Surgery

-do-

20,21

Dr. Homeshwar

Orthopedics

-do-

07,08

Dr. B. Kanhar

Eye

-do-

30

Dr. Kamini Singhal

ENT

-do-

221

Dr. Kavita Goyal

Dermatology (Skin & V.D.)

-do-

12

Dr.Lekshmi

Dental

-do-

319

No Dental surgeon posted at    present

Homeopathy

-do-

10

Dr.

Occupational Therapy

-do-

10

Ms. Aradhna Narula

Physiotherapy

-do-

10

Ms. Anubha Gupta

Special OPD Clinics:-

                                                                                                                                                                                                                           

Clinic

Day

Timing

Room     No.

Antenatal

Tuesday, Thursday

8 am-1pm

19

Immunization Clinic

Wednesday

8 am-1pm

06

FW Clinic

Daily

8 am-1pm

06

D.O.T.S. Centre

Daily

8 am-1pm

Near Main gate

V.C.T.C.

Daily

8 am-1pm`

13

Infertility Clinic

Wednesday

2 pm-3pm

19

Infant & Young Child

Wednesday

2 pm-3pm

05

Paed. Asthma Clinic

Tuesday

2 pm-3pm

05

Hypertensive Clinic

Monday/
      Wednesday

2 pm-3pm

11

Diabetic clinic

Monday/
      Wednesday

2 pm-3pm

11

INDOOR PATIENT FACILITIES:-

                                                                                                                                                               

Serial     No.

Type     of Ward

Location

1.

I.C.U.

1st Floor

2.

Medicine

2nd Floor

3.

Obst. & Gynae

2nd Floor

4.

Pediatrics

2nd Floor

5.

Surgery

3rd Floor

6.

ENT

3rd Floor

7.

Eye

3rd Floor

8.

Orthopedics

3rd Floor

9.

Blood storage Centre

3rd Floor

Good quality and hygienic food is provided free of cost to the  patients.

Visitor  Timing                                       Summer:                   7 am-10 am
                                                                                                    5 pm-9 pm

                                                                Winter:                    8 am- 10 am
                                                                                                  4  pm- 7 pm
  Attendant/Visitor Pass:  One Visitor’s Pass is provided  for each admitted patient.

     
  1. DIAGNOSTIC SERVICES: -

       Laboratory

                                                                                                                       

Nature     of Services

Sample

Room     No. Collection

Fees/Charges

Name     of HOD

Clinical Pathology

8-12:30pm

314,316

Free

Dr. Sonali Bisht

Bio-Chemistry

 

314,316

Free

              -do-

Routine Investigation

 

314,316

Free

              -do-

Bacteriology & Serology

 

314,316

Free

            -do-

Radiology: At present Dr.Sunil Kakkar has been posted for 02 days in  a week (Tue & Fri.)

                                                                                                   

S.No.

Nature     of Service

Room     No.

Fees/Charges

1.

Ultrasound

110

Free

2.

Color Doppler

110

Free

3.

HSG & IVP

110

Free

4.

X-Ray

118

Free

Audiometry: Free for All Patients

      ECG : Free for All Patients

8. The Hospital also conducts medical examination of Gazetted and  non-gazetted employees of varfious department such as Delhi Judicial Service,  Delhi Police and around 12 other Delhi Govt. Department/Organizations ( Delhi  Legislative Assemble, GAD, GTB Hospital and civil Defence, Raj Niwas, Deptt. Of  Family Welfare, Gurdwara Elections, Delhi Gazetted Department, Department of  PFA and UD).

9. Casualty and Emergency Services

Prima  facie, Emergency Services in Aruna Asaf Ali Govt. Hospital works under the  aegis of Department of Accident & Emergency with an identified post as  chief of the Casualty Medical Officers ( CCMO) as per hospital manual. The  Accident & Emergency services are available round the clock with 02 Junior  Residents posted in Casualty in each shift to help Casualty Medical Officers in  shift duties. Senior Resident ( SR) of different specialties from specialist  cadre are also available round the clock to give logistic support to Casualty  Medical Officer. Needless to say, the emergency operation theatre is functional  round the clock for poly trauma cases, abdominal emergencies & Medico legal  cases. In event of arrival of serious cases, in Accident & Emergency  Department, Treatment/Management gets priority over paper work like  registration and Medical legal formalities in the light of apex court directions.  However, the ultimate decision rests with the treating doctors from the  specialty side/Casualty Medical Officer for non-medico legal and medico-legal  cases respectively. As per newly substituted section 54 of Cr. PC, a carbon  copy of medical legal sheet is routinely supplied to the accused as per  direction by the Hon'ble Court of Metropolitan Magistrate New Delhi. Patients who  need super specialist level care are also referred to Delhi Govt. Hospital like  Sushutra Trauma Centre and Lok Nayak Hospital which comes under the close  vicinity of Aruna Asaf Ali Govt. Hospital. In cases of difficulties, patients  are advised to consult Casualty Medical Officer and if the matter is not solved  then contact CCMO if the problem is casualty specific.
            The  senior doctors are assigned administrative duties (Beyond hospital duty hours)  to look after administrative problems in general including problems of accident  & emergency. Ambulance services are available for referred needy patients  24x7 through CATS and it is free of cost.

10.  SURGICAL FACILITIES: -

            There  are three operation theatres ( OT) in the Hospital viz.
               Main OT:- All routine surgeries of the departments i.e. General surgeries,  Obst. & Gynae, Family Welfare, Orthopedics, ENT and Eye are handled.

Emergency OT     :-     Emergency  Surgeries are carried out in the OT (24hrs.)

Minor OT             :-      Minor  Surgeries under local anesthesia are done here.

11. FACILITIES FOR SENIOR CITIZENS: -

            Senior  citizens Clinic is held on all Sundays in the OPD Block between 10.00 am-12  noon.
              There  are separate counters for registration and medicine distribution and out of  queue medical examination by the doctor in OPD Daily.

OTHER SCHEMES:-

     
  1. LADLI  SCHEME
  2.  
  3. JANANI  SURAKSHA YOJNA
  4.  
  5. Janani  Shishu Suraksha Abhiyan
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  7. NON  SCALPEL VASECTOMY:       AAAG Hospital is  District Center for Non Scalpel Vasectomy
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  9. DELHI  GOVT. EMPLOYEE HEALTH SCHEME
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  11. DAK  scheme-(Delhi Arogya Kosh) :High end radiological investigations &  surgeries are being done in private empaneled hospitals

All  the above schemes conducted through our hospital as per guidelines of NCT of  Delhi.

 12.  OTHER FACILITIES AVAILABLE: -

Standby Electric Generator
  Adequate Public Conveniences
  Provisions for lifts
  Round the clock Kiosk Facilities for tea & snacks etc.

13. COMPLAINTS  AND GREIVANCES: -
  There  may be occasions when our services may not be up to your expectations. Please  do not hesitate to register your complaint. Your valuable suggestions will help  us to serve you better. Please contact Public Grievance In charge Dr. Vijay  Pal Khari Mobile no. 9560593103. Every grievance will be duly  acknowledged.
  We  aim to settle your genuine complains at the earliest. Suggestion/Complaint  boxes are also provided in the Hospital.

Every patient/visitor shall have the right to be heard about  his/her grievance/complaint.

In case any citizen has  any sort of complaint regarding treatment etc. Then he or she can approach the  following:
              Head  of the concerned department
              OPD/Casualty  In-charge ---- Dr. Nazhat Parveen/Dr.K.Goyal
              DMS/Head  of Office       ---- Dr.Vijay Pal  Khari/Dr.Rajesh Prasad
              Medical  Superintendent   ---- Dr.G.P.Kaushal
              Harassment  of women:  There is a committee to look into any complaint regarding  sexual harassment of women.
              Vigilance  Officer: Dr. Rajesh Prasad has been designated as Vigilance Officer7j in  the Hospital to enquire into the complaints against any employee for mal  practice/graft, etc.
              PIO  RTI: Dr. Vijay Pal Khari has been designated to attend to all RTI cases  pertaining to the Hospital.


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